Privacy Policy

Our website address is: https://calleo.gr. Calleo specializes in creating custom digital invitations for weddings, events, and special occasions. We are based in Athens, Greece.

Contact Information:
Email: info@calleo.gr
Phone: +30 694-3230678
Location: Athens, Greece

What data we collect

When you place an order for digital invitations, we collect:

• Contact Details: Your name, email address, and phone number
• Event Details: Event type, date, venue, and guest information you provide for your invitation
• Payment Information: Billing address and transaction details (payment card details are processed securely by our payment providers: credit card processors, PayPal, Google Pay, Apple Pay, and bank transfer systems)
• Design Preferences: Your preferences regarding invitation design, text, and customization

How we use your data

We use your personal data to:

• Create and deliver your custom digital invitations
• Communicate with you about your order and send proofs for approval
• Process payments securely through our payment providers
• Comply with legal obligations, including Greek tax and accounting requirements
• Improve our website and services through analytics
• Send promotional emails about our services (only with your explicit consent)

Cookies

We use cookies to improve your browsing experience and analyze website traffic through Google Analytics. These cookies collect:

• IP address and browser type
• Device information
• Pages visited and time spent on pages
• User behavior patterns to improve our services

For detailed information about the cookies we use, please see our Cookie Policy page.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, payment forms, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who we share your data with

We share your information only with trusted third-party service providers who assist us:

• Payment Processors: Stripe, PayPal, Google Pay, Apple Pay, and bank transfer systems
• Analytics Services: Google Analytics to understand website traffic
• Email Service Providers: To send order confirmations and communications
• Hosting Providers: To host our website securely

We do not sell, rent, or trade your personal information to third parties.

How long we retain your data

We retain your personal data as follows:

• Order Data: 7 years to comply with Greek tax and accounting laws
• Digital Invitation Files: 2 years for potential reorders or modifications
• Marketing Data: Until you withdraw consent or request deletion
• Analytics Data: Anonymized data retained for 26 months (Google Analytics default)

What rights you have over your data

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data (subject to legal requirements)
• Right to Restriction: Request limitation of processing
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time
• Right to Lodge a Complaint: File a complaint with the Hellenic Data Protection Authority (www.dpa.gr)

To exercise these rights, contact us at info@calleo.gr or call +30 694-3230678.

Where your data is sent

Some of our service providers (such as Google Analytics and payment processors) may be located outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Security

We implement appropriate security measures to protect your personal data, including SSL encryption, secure payment processing through PCI-DSS compliant providers, and regular security assessments.

Contact information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights:

Calleo
Email: info@calleo.gr
Phone: +30 694-3230678
Location: Athens, Greece

Supervisory Authority:
Hellenic Data Protection Authority
Website: www.dpa.gr
Address: Kifisias Ave. 1-3, 115 23 Athens, Greece

Last Updated: November 21, 2025